Connect Via VPN Client

Overview

Virtual Private Networking (VPN) software creates a secure, encrypted connection between your off-campus computer and the campus network. Members of the University community can use VPN software to connect securely to the campus network from off-campus.  This software, called Pulse Secure, must be downloaded to your computer,  installed and configured. To connect using the full VPN client, download it below, install and configure it as directed.

Install and Configure Pulse Secure client for iOS and Android devices

The Pulse Secure client app is available for iOS and Android mobile operating systems. Visit the Google Play Store or Apple App Store  to obtain it.

 

Install and Configure Pulse Secure client for Windows and Mac OS X

Please use the following instructions to configure your new VPN client. After installing, users should login via the client and not via the Connect button at vpn.uconn.edu

Step 1:

Please visit the Pulse Secure Client page on the software site to choose the download that is appropriate for your OS.

Note: Apple OS X   – If you are running macOS 10.13 or higher, please follow these instructions. Failure to follow the instructions provided in the link may cause the Pulse Secure client to not properly function.

Step 2:

Run the downloaded installer.

Note: Some users on OSX may need to command-click/control-click, and then select “Open” if an error about an unidentified developer is encountered.

Step 3:

Launch the now-installed application.
Click the ‘+’ button to add a new connection and enter vpn.uconn.edu for the Server URL and “UConn VPN” for the Name.
If ‘Type’ is requested, choose the option that lists SSL-VPN.
Click Add.
Click Connect, and enter your NetID and password into the form, clicking Connect again.

You should now be successfully connected and able to access UConn resources.

 

Compatibility

Pulse Secure VPN client software is compatible with a wide range of operating systems and configurations. It is available for Windows, Mac OS X, Android and iOS mobile devices.

The software has been tested on the following platforms:

 

Platform Operating System Browser Environment
Windows Windows 10 Redstone 2 version 1703 build 10.0.15063.332, 64 bit
Windows 10 Redstone
Windows 10 Enterprise, 64 bit
Windows 8.1 Enterprise, 64 bit
Windows 8 Enterprise, 64 bit
Windows 7 SP1 Enterprise, 64 bit
Windows 2012
Edge Browser42

Internet Explorer 9, 10, 11

Firefox 52 ESR

Chrome 68.0.3440

Windows 10 Redstone4Version 1803 (OS build 17134.228)

Windows 10 Enterprise, 32 bit

Windows 10 (non-Enterprise), 32 and 64 bit

Windows 10 Redstone

Windows 10 Enterprise, 32 and 64 bit

Windows 8.1 (non-Enterprise), 32 and 64 bit

Windows 8, 32 and 64 bit

Windows 8 Enterprise, 32 and 64 bit

Windows 8 Pro, 32 and 64 bit

Windows 7 Ultimate, 32 and 64 bit

Windows 7 Professional, 32 and 64 bit

Windows 7 Home Basic, 32 and 64 bit

Windows 7 Home Premium, 32 and 64 bit

Windows Embedded Standard 7, 32 and 64 bit

Windows 2008

Windows 2016

Edge browser

Internet Explorer 8, 11

Firefox 3.0 and later

Google Chrome 1

Mac OS X macOS 10.14, 10.13, 10.12, 10.11, 64 bit Safari 11x,10 x, 9.x and 8.x

 

Notes:

  • Although the software is compatible with most Windows 8.x and Windows 7 operating systems, specific configurations may not work.
  • Pulse Secure is not supported on Windows Server platforms.